A turnkey model, with clear ownership at every step.
Most vendors explain what they do. Fewer tell you what remains to be done for your team. Here is the full monthly workflow—what TeleConnected owns, what your providers own, and how the pieces work together.
From signed agreement to first billable month.
A typical implementation takes approximately eight weeks, with the first full service month beginning around week nine. EHR access and security approval are typically the longest-lead items, so we start them immediately. Your team is not building the program. We are. We manage implementation, patient enrollment, care management workflows, documentation, and reporting while your providers maintain clinical oversight and the patient relationship.
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What happens: BAA, security review, EHR credentials, and required system access.
Typical timing: Weeks 1-2
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What happens: Eligible population identified, payer eligibility reconciled, and target list reviewed.
Typical timing: Weeks 3-4
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What happens: Standing authorization, escalation pathways, workflows, and staff orientation.
Typical timing: Weeks 5-6
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What happens: Patient outreach begins, program is explained, and consent is captured.
Typical timing: Weeks 7-8
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What happens: Enrolled patients receive care management services and documentation begins.
Typical timing: Week 9+